On 5 March 2024 I co-hosted a workshop with Dr. Alan Ettlin at the Swiss AI Conference in Rotkreuz, Zug. The conference was organized by Switzerland Innovation Park Central and focused on practical AI adoption for enterprises. Our session was titled "ChatGPT & Co. in the enterprise done right: experience AI agents hands-on."
The workshop introduced participants to AI agents as specialized assistants that use generative AI to support employees on concrete tasks. Rather than lecturing, we gave attendees direct access to the bbv AI Hub and let them work through a challenge: pick an organization you know, then use the available agents to identify high-value generative-AI use cases for it.
We built several specialized agents for the session, each created in a matter of hours to demonstrate how quickly purpose-built agents can be stood up. A Summary Agent condensed large documents into focused briefs. An SME Analyst conducted interactive dialogues to build a profile of a company's industry, value chain, and revenue model, and could pull information from URLs the user provided. A Business Report Agent did similar profiling but could ingest uploaded PDFs, Word files, and other documents. An AI Hub Expert helped participants map their identified use cases onto the capabilities of the bbv AI Hub platform.
The most advanced setup was the Focus Group, a group chat where all agents could interact with each other and with the user. Participants could address specific agents with an @-mention or broadcast a question to all of them. Agents could also call on each other autonomously. A coordinator agent managed the dialogue flow, prompting agents to contribute when their expertise was relevant. A stop function let users pause runaway exchanges, edit the last message, and resume.
Participants chose an organization they knew well their employer, a client, a nonprofit and worked through three questions with the agents. What does the organization do and how does it create value? Where can generative AI and AI agents create benefit? Can the bbv AI Hub contribute? The format turned abstract AI-agent concepts into a tangible, self-directed experience.
The workshop let participants experience AI agents hands-on using the bbv AI Hub. Attendees worked with specialized agents including a summary agent, an SME analyst, a business-report agent, an AI Hub expert, and a multi-agent focus group to identify generative-AI use cases for their own organizations.
Five agent types were provided: a Summary Agent for condensing large texts, an SME Analyst for profiling companies through interactive dialogue, a Business Report Agent for analyzing uploaded documents, an AI Hub Expert for mapping use cases to the bbv AI Hub, and a Focus Group chat where multiple agents collaborate on a shared problem.
Participants chose an organization they know well, then used the AI agents in the bbv AI Hub to identify promising generative-AI and AI-agent use cases that could help that organization achieve its goals or capture new opportunities.
The bbv AI Hub is a platform by bbv Software Services that hosts specialized AI agents. It supports multi-agent collaboration, document analysis, web extraction, and role-based agent orchestration for enterprise use cases.
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Copyright 2026 - Joel P. Barmettler